REFUND POLICY

Last updated on 18-April-2026

Digital Products :

All products sold on this website are digital in nature (including Pine Script programs, tools, indicators, strategies, and downloadable files). Once access to the digital product or file is provided, refunds are not available. Due to the nature of digital content, we cannot offer refunds for:

• Change of mind after purchase
• Incorrect expectations about functionality
• Incompatibility with a specific trading style or market condition
• Lack of profitability or performance outcomes

Exceptions :

Refunds may be considered only in the following cases:

• The digital file was not delivered or access was not granted.
• The product is significantly different from what was described on the sales page.
• A technical issue prevents access and cannot be resolved within a reasonable time.

Any refund request must be submitted within 10 days of purchase with valid details.

Custom Development Services :

Payments made for custom Pine Script development services are non-refundable once work has started or files have been delivered, unless explicitly agreed otherwise in writing.

Scanner / Screener Format Tools Subscription :

1. Eligibility for Cancellation

Users may request cancellation of their subscription at any time during the active period.

2. Refund Calculation

In case of cancellation, the refund amount will be calculated based on actual usage of the service.The per-day cost will be derived from the original (non-discounted) price, irrespective of any offer or discount availed at the time of purchase.The number of days used will be calculated from the date of activation till the date of cancellation request.

3. Example for Clarity

If:Original Price: ₹699 (for 30 days)Discounted Purchase Price: ₹499Usage: 10 daysThen:Per-day cost = ₹699 ÷ 30Charges for 10 days = calculated based on ₹699Remaining balance will be refunded after deducting applicable charges.

4. Cancellation Charges

A flat cancellation fee of ₹100 will be deducted from the refundable amount.

5. Refund Conditions

Refunds will only be processed for unused service period after deducting usage and cancellation charges.If the calculated usage cost + cancellation fee exceeds or equals the amount paid, no refund will be applicable.

6. Processing Time

Approved refunds will be processed within 5–7 working days to the original payment method.

7. Non-Refundable Cases

Violation of terms of useMisuse or unauthorized sharing of accessRequests made after expiry of subscription period

💡 Important Note

Discounted pricing is a promotional benefit and does not apply to refund calculations. All usage charges will be computed based on the standard/original pricing.

Support & Resolution

If you experience any issues with your purchase, please contact us first. We aim to resolve concerns through support, clarification, or reasonable adjustments wherever possible.

📩 Contact: Email

Disclaimer

Trading involves risk. Our tools are provided for analytical and educational purposes only. We do not guarantee results or profitability nor are we liable for any losses arising due to but not limited to coding errors / live execution / trading rules.